Business IT Support
Support
Support and expertise necessary to ensure productivity
Minimizing Disruptions
We dig deep to identify and address the root causes of problems to prevent them from resurfacing and disrupting operations. Ultimately, our aim is to drastically minimize what interrupts your staff, allowing them to remain focused and productive.
Proactive Involvement
Behind the scenes advanced threat detection, data protection, device management and security policy enforcement.
IT Leadership
Whether you are working with a client on an important technical issue, considering a new software application or dealing with vendor issues, we will speak to anyone inside and outside your organization to represent your competitive interests.
Keep it Simple
One core application to facilitate your productivity and workflow. Minimal vendor involvement aimed to reduce overhead, complications and limit potential vulnerabilities.
Empower your staff
Your employees are the lifeblood of your business. The digital transformation and popular rise in hybrid work arrangements has changed the way employees perceive their overall work experience. Therefore, the technical tools and support that you provide to them is directly correlated to their productivity and morale. In consultation with you, we will design a support structure that focuses on communication, collaboration and work output. We also designate experienced technicians who your employees can trust to be prompt, professional and easy to work with.
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Network, firewall, Wi-Fi management
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Continuous network/workstation monitoring
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Third-party trust on your compliance audits
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Security Awareness Training
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IT alignment with overarching business strategies
Stay one step ahead of security threats
Cybersecurity threats are becoming increasingly sophisticated, particularly for small and medium-sized businesses which have experienced a larger share of targeted attacks in recent years.
We perform a thorough analysis of your infrastructure as well as your data (how it is stored, processed, and shared) to pinpoint areas of vulnerability and risk. Our review is then used to determine the best way to optimize your company’s security posture so that it reduces overall costs and empowers you to comfortably run your business as you see fit.
AI-powered device protection against ransomware and other cyberthreats
Password theft protection / secure access to business apps
Endpoint Detection and Response (EDR)/Managed Detection and Response (MDR)/Extended Detection and Response (XDR)
Protection and classification of sensitive data, encrypted messages, and prevention of data loss
Remote wiping of data in case of lost or stolen devices
Security
In-depth assessment of your infrastructure and data to identify vulnerabilities and risks
Advanced Threat Protection
Robust cloud-based security services built into your core application providing a variety of tools that will defend against malware and malicious attacks.
Email Phishing Protection
Phishing emails are a prevalent tactic employed successfully by hackers to infiltrate your business and take control of your data. Enhance your email security with the help of cloud-based AI to scan for malicious links and attachments, leverage anti-phishing policies, and educate your users to recognize and report threats.
Data Loss Prevention
Advanced content analysis and machine learning techniques to identify sensitive information across your organization and implement policies that prevent unauthorized access or sharing.
Managed Detection and Response
'Round-the-clock monitoring, proactive threat hunting, and rapid incident response for your devices. EDR/MDR strategies provide immediate detection and neutralization of threats. These tools serve to minimize damage, investigate root causes to prevent future issues, and provides regular security status reports.
Business Continuity
Helping your business recuperate, should it need to, from a major event
Backup Logs
Daily analysis of backup notifications. In the event of a backup failure, ITAT will identify and examine the root cause, and make the necessary changes to ensure backup continuity.
Test Restores
Regular test restores of your organization's mission-critical data to ensure disaster preparedness and business stability.
On-prem-to-cloud or cloud-to-cloud
Replication, imaging, and cloud backup solutions that offer BitLocker encryption support and various backup destinations.
Redundancy
Stored copies of your data in multiple cloud environments, adding an extra layer of protection.
Ensure critical systems remain operational
Solid backup and business continuity to ensure regular data backups, minimal downtime, and continuous business operations during unexpected events. Achieve compliance with industry regulations; protect your reputation by safeguarding customer data and reducing the financial impact of data loss and disruptions.
Scalable, secure services to maintain business continuity for a variety of situations.
Plans tailored to your specific needs and industry requirements
Evaluate the potential effects of disruptions and prioritize recovery efforts.
Ensure your business meets all relevant regulations and standards for continuity and disaster recovery.
Risk management to Identify potential threats and develop strategies to mitigate risk.